Refund Policy

This Refund & Cancellation Policy explains how BillsDeck handles subscription payments, cancellations, and refunds. By purchasing or using our services, you agree to the practices described in this policy.

BillsDeck offers a free trial so you can evaluate the platform before purchasing a subscription. We encourage you to explore the available features and ensure the service meets your business requirements before upgrading to a paid plan.

BillsDeck subscriptions are available on monthly and annual billing plans. Your subscription renews automatically at the end of each billing cycle unless cancelled before the renewal date.

• Monthly and annual subscription plans are available.
• Subscriptions renew automatically until cancelled.
• Billing occurs at the beginning of each subscription period.
• You can manage or cancel your subscription at any time.

Because BillsDeck provides immediate access to cloud-based software and AI-powered document processing services, subscription payments are generally non-refundable once processed.

• Monthly subscription fees are non-refundable.
• Annual subscription fees are non-refundable.
• Partial billing periods are not eligible for refunds.
• Unused subscription time cannot be refunded.
• Unused processing credits or quotas are non-refundable.
• Refunds may be considered only in exceptional cases such as duplicate charges or billing errors.

Some subscription plans include document processing credits or usage quotas.

• Credits are valid only during your active billing cycle.
• Unused credits do not roll over unless explicitly stated in your subscription plan.
• Credits cannot be transferred between accounts.

You may cancel your subscription at any time through your BillsDeck account settings.

• Cancellation stops future automatic renewals.
• You will continue to have access to paid features until the end of your current billing period.
• No further charges will be made after cancellation.
• You may reactivate your subscription at any time.

After cancelling your subscription, you may continue accessing your account until the current subscription period ends.

• Export your documents and data before your subscription expires.
• Customer data is retained according to our Privacy Policy and data retention practices.

BillsDeck may update this Refund & Cancellation Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the service after changes become effective constitutes acceptance of the revised policy.

If you have any questions about this Refund & Cancellation Policy or believe you have experienced a billing error, please contact our support team at support@billsdeck.com.